Notifications
QA Sync notifies people when something they’re responsible for changes. Notifications appear in the app, in the notification centre behind the bell icon in the top bar.
Open the notification centre
Section titled “Open the notification centre”Select the bell in the top bar. The badge shows how many unread notifications you have (up to 99+).
The notification centre shows your inbox. You can:
- tick Unread only;
- filter by notification type, priority, entity (app, module, submodule or task) and a date range;
- select a notification to mark it as read;
- select Mark all read.
Admins also get a scope selector: My inbox or All users, to see notifications sent to every member of the organisation.
What triggers a notification
Section titled “What triggers a notification”| Type | When |
|---|---|
| Assignment changed | You become, or stop being, the owner, reviewer, QA owner or assigned developer. |
| Status changed | An item you’re responsible for changes workflow stage. |
| Due date changed | An item’s due date changes. |
| Overdue | Active work passes its due date. |
| Blocked | An item becomes blocked. |
| Dependency unblocked | Something an item was waiting on is complete. |
| QA failed / QA passed / QA retest required | A QA run on your item finishes or needs a retest. |
| Approval requested / completed / rejected | An approval you can decide is waiting, or one is decided. |
| Ready to ship | An item reaches Ready to Ship. |
| Production released / Production override | An item is promoted, with or without an override. |
| Comment mention | Someone mentions you in a comment. |
| Item created / updated / deleted | An item you watch is created, changed or removed. |
Who receives them
Section titled “Who receives them”For an app, module, submodule or task, QA Sync notifies the people attached to it: its owner, reviewer and QA owner, and for tasks, the assigned developer. Approval requests go to the people who can decide that approval. Mentions go to the people mentioned. You don’t get notified about your own actions.
Choose what you receive
Section titled “Choose what you receive”- Open the notification centre.
- Select Settings.
- Turn categories on or off:
| Setting | Covers |
|---|---|
| Assignment updates | Ownership or reviewer assignment changes. |
| QA events | QA failed, passed or retest required. |
| Release events | Approvals, ready to ship and production changes. |
| Comments and mentions | Being mentioned in comments. |
| Overdue alerts | Active work passing its due date. |
| Email-ready notifications | Queues notifications for future email delivery. |
| Push-ready notifications | Queues notifications for future push delivery. |
- Each change saves as soon as you toggle it. Select Back to inbox to return.
Your preferences belong to you, not to an organisation: they apply in every organisation you’re a member of. Notifications themselves are per organisation; you only see the current organisation’s notifications.