Skip to content

Navigating the app

Every QA Sync workspace shares the same frame. Once you know it, you can find your way around any role.

The top bar is the same in every workspace:

  • QA Sync logo on the left.
  • Role badge, for example Tester View or Admin View, so you always know which workspace you’re in.
  • Notification bell with an unread count (up to 99+). Select it to open the notification centre. See Notifications.
  • Your name and avatar initial.
  • Sign out icon.

If you’re a member of more than one organisation, the organisation switcher is also in the top bar. Switching organisation reloads the workspace for your role in that organisation.

Each role has its own workspace with tabs across the top. On small screens the tabs collapse into a menu.

Workspace Tabs
Admin Overview, Analytics, Hierarchy, Apps, Groups, Users, Modules & Submodules, Tasks, QA, Audit History. Tasks has sub-tabs: Kanban, Planning, Execution, Staging, Release, Feedback History, Task Requests.
Product Release Workspace (Product Manager) Portfolio, Roadmap, Release
Developer Workspace My Work, Review Queue, QA Returns, History
Tester workspace Queue, Health, History, My Requests
Stakeholder workspaces (UI Designer, Client, Viewer) Portfolio, Releases, Progress

The role guides describe each tab: Admin · Product Manager · Developer · Tester · Stakeholders

Most workspaces open with a row of summary cards, for example Queue Load and Pass Rate % for testers, or Roadmap % and Release Health for product managers. Tabs often show a badge with the number of items inside.

QA Sync caches data in your browser to keep screens fast. Admin, developer and tester workspaces have a refresh control that reloads only the current tab. Use it when you expect a change made by someone else. Your own changes refresh automatically.

Create and edit forms open in dialogs. Destructive or important actions, such as deleting a task or promoting a release, ask you to confirm in an in-app dialog. The result of each action appears as a short toast message in the corner of the screen.

Colour-coded badges appear throughout the app:

  • Workflow stage on apps, modules, submodules and tasks (Draft through Production).
  • QA status on tasks and QA runs (Pending, In Testing, Passed, Failed, Blocked, Needs Retest).
  • Readiness on release candidates (Not Ready, At Risk, Ready, Approved for Release).

See Statuses for every value and what it means.

Each workspace has its own address (/app/admin, /app/product-manager, /app/developer, /app/tester, /app/workspace). You can bookmark yours. Opening another role’s address simply redirects you to your own workspace.