Stakeholder guide
Stakeholders follow delivery without changing it. QA Sync has three stakeholder roles, all sharing one workspace at /app/workspace:
| Role | Workspace title | Intended for |
|---|---|---|
| UI Designer | Design Review Workspace | Designers tracking release readiness and reviewing workflow changes. |
| Client | Client Progress Workspace | Clients reviewing release progress, signing off app releases and leaving feedback. |
| Viewer | Progress Workspace | Anyone who needs a read-only view of progress. |
You see only the apps your admin has given you access to.
What you see
Section titled “What you see”Summary cards
Section titled “Summary cards”| Card | Meaning |
|---|---|
| Apps Needing Attention | Apps with blocked, overdue or critical items. |
| Release Health | Average health across release versions. |
| Roadmap Progress | Overall roadmap completion. |
| Visible Roadmap Items | Milestones and releases on the roadmap you can see. |
| Tab | Contents |
|---|---|
| Portfolio | App Portfolio cards, App Progress and Release Health. |
| Releases | Release Health and Release Confidence by version, plus the release board. |
| Progress | Roadmap Snapshot, Milestone Progress, Milestone Risk, Sprint Burnup and Sprint Burndown. |
Common tasks
Section titled “Common tasks”Check how a release is going
Section titled “Check how a release is going”- Open Releases.
- On the release board, filter by readiness, release version or approval gaps.
- Select a release candidate to see its readiness score, the approvals it still needs, approval history, activity timeline and status history.
Sign off an app release (Clients)
Section titled “Sign off an app release (Clients)”Clients decide Client Approved on app releases in their apps. It’s optional by default: it’s recorded, but it doesn’t block the release unless your admin makes it required.
- Open Releases. The tab badge shows how many approvals are waiting on you.
- In Waiting on you, select Review to open the release on the board, or decide straight from the list.
- Select Approve, or Reject, enter a reason and select Confirm rejection.
The approval appears only while the app is Ready to Ship or in Production. UI Designers and Viewers can’t decide approvals.
Leave a comment
Section titled “Leave a comment”On a release candidate, use the comments panel:
- Type your comment.
- To notify someone, type
@followed by their name or email handle. - Select Post comment.
Comments are visible to everyone in your organisation who can see the item. See Comments and mentions.
Follow the roadmap
Section titled “Follow the roadmap”Open Progress for milestone and sprint charts. If a chart says data will appear later, the team hasn’t linked work to milestones or sprints yet.
- Use mentions rather than general comments when you need someone to act.
- Check notifications for replies and mentions.
What you can’t do, and who to ask
Section titled “What you can’t do, and who to ask”| You want to… | Ask |
|---|---|
| Change a task, status or assignment | An Admin, or the assigned Developer |
| Approve or reject a release (other than Client Approved) | An Admin or Product Manager |
| See an app that’s missing | An Admin, to grant app access |
| Report a bug in your product | Your team’s Admin or a Tester; QA Sync doesn’t take public bug reports. |